Reviews

At Cross Heat & Air we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 44 Reviews

Michael Woodall
06/27/2020
06/27/2020
My a/c stopped cooling. One of their techs came out and quickly identified the problem. A new part was ordered and other techs came out as soon as it came in. They were thorough, professional and took time to keep me updated on the progress. They were also respectful of my home, which I greatly appreciated. All in all a positive experience!

Jessie Stone
10/12/2019
10/12/2019
So here is our review of Cross H/Air; Nancy and I both agree on this: 514 E Rice Thomas, Ok.
We have had 3 other Hvac companies out here that have looked at this old unit, ( 11 yr old Rudd H/P. ) and they all said it was toast. Cross said “Yes it is and needs replaced.” But they looked at it found a way to keep it working just a little longer. Is it fixed well Mmmm???? NO! ,,,, it needs replaced, but maybe now it will last long enough for us to get the funding to do so.
So take your chances with the others, but know this; “”” If you really want, or in our case “Need” to have your Heat & A/C worked on, Cross Heating & Air should be your “”ONLY “” Choice. “””
Again we THANK YOU so very much!
Don't waste your money or time. Call Cross!
Nancy Ware & Randy

Linda Rhoads
08/22/2019
08/22/2019
My AC stopped working Tuesday afternoon and when a call was placed to them, a technician Tom came to my house within the hour. When called again the next morning, Tom came back and an order was placed for replacement part and installed the next morning..I am grateful for all work done so promptly and professional!

Rylie Sage
06/22/2019
06/22/2019
Very grateful these guys came out! I called late yesterday evening after failing to find anyone to service our area and they got us in quickly and were very professional! Not to mention it’s Saturday and they drove about an hour just to help us out. Even let us know we definitely have central heat which we went without this winter. Definitely will be going back!

Sierra DeManche
12/08/2018
12/08/2018
They have went above and beyond everytime contacted! I just got my gas turned on and was told I needed to have a HVAC tech look at my furnace. They came right after contacted and were able to tell us what was needed not only that but they worked with us and got it installed within a couple days. Service was great and I'm so glad that they were able to get our furnace back and running right before a storm came in!! Definitely will be going back!!

Forrest Clark
05/21/2018
05/21/2018
These guys did amazing work. They got us in ASAP and worked hard and fast. I had concerns about my house’s setup, which they addressed without question. They ran new lines as a preventative against future problems, and made sure everything was 100% before they wrapped up. I would recommend Cross to anyone.

Canopy Upstream
07/09/2017
07/09/2017
We called Cross Heating & Air fairly late in the evening when our office A/C suddenly stopped working. Not only did they come out promptly the following day, they were able to diagnose the problems and repair the unit during the same visit. As an oil and gas company, we're unfortunately used to being taken advantage of by most of the areas service providers, but we were shocked to see how inexpensive our bill with Cross was. Excellent work at a fair price in a reasonable time, we couldn't ask for more.
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