Reviews

Clean, polite and courteous

I appreciated the prompt service.

Tom was great and found the problem right away.They came right out and solved our issue with the heater. Thank yuh ou so do much.Will refer you to friends family.

Fantastic service from start to finish very professional I was very impressed with how quiet the new carrier infinity system operated. I would highly recommend cross heat and air service to anyone thats looking to improve their home.

Heating issue in the middle of the coldest week of winter. No heat over night. We called 8 am. Corey was here and fixed issue by 1:30 pm. Highly recommend! Honest and trustworthy.

Thank you Tom for coming out so quickly!! Great service, great people!

Called out on a cold Sunday morning. Technician was very courteous

We had very good service with Tom. He was professional and pleasant got the job done and we will be asking for him again. Very happy!

Excellent service! Great guy.

We were pleased with the prompt service we received. Repairs were quick too. Thank you for a job well done.

We love the quality of service we receive from Tommy. He goes above and beyond to explain things I dont understand.

Fast and reliable. Will use them again

My a/c stopped cooling. One of their techs came out and quickly identified the problem. A new part was ordered and other techs came out as soon as it came in. They were thorough, professional and took time to keep me updated on the progress. They were also respectful of my home, which I greatly appreciated. All in all a positive experience!

So here is our review of Cross H/Air; Nancy and I both agree on this: 514 E Rice Thomas, Ok. We have had 3 other Hvac companies out here that have looked at this old unit, ( 11 yr old Rudd H/P. ) and they all said it was toast. Cross said “Yes it is and needs replaced.” But they looked at it found a way to keep it working just a little longer. Is it fixed well Mmmm???? NO! ,,,, it needs replaced, but maybe now it will last long enough for us to get the funding to do so. So take your chances with the others, but know this; “”” If you really want, or in our case “Need” to have your Heat & A/C worked on, Cross Heating & Air should be your “”ONLY “” Choice. “”” Again we THANK YOU so very much! Don't waste your money or time. Call Cross! Nancy Ware & Randy

My AC stopped working Tuesday afternoon and when a call was placed to them, a technician Tom came to my house within the hour. When called again the next morning, Tom came back and an order was placed for replacement part and installed the next morning..I am grateful for all work done so promptly and professional!

Called at night for an early morning appointment and was given exceptional service. Tom showed up on time and provided great service. Got my unit fixed in no time. I’ve known Corey for a long time and he and his team have never disappointed me.

Very grateful these guys came out! I called late yesterday evening after failing to find anyone to service our area and they got us in quickly and were very professional! Not to mention it’s Saturday and they drove about an hour just to help us out. Even let us know we definitely have central heat which we went without this winter. Definitely will be going back!

They actually fix your unit instead of pushing a new one on you. Tom is a fantastic technician.

Heat pump went out due to lighting and Cross was quick to diagnose and replace the entire unit the next day. Thanks to Dan for installing the unit on the first 90 degree day in Oklahoma this year. Highly recommend.

They have went above and beyond everytime contacted! I just got my gas turned on and was told I needed to have a HVAC tech look at my furnace. They came right after contacted and were able to tell us what was needed not only that but they worked with us and got it installed within a couple days. Service was great and I'm so glad that they were able to get our furnace back and running right before a storm came in!! Definitely will be going back!!

Fast knowledgeable service. Very pleased with this business!!