Reviews

Thank you Tom for coming out so quickly!! Great service, great people!

Called out on a cold Sunday morning. Technician was very courteous

We had very good service with Tom. He was professional and pleasant got the job done and we will be asking for him again. Very happy!

Excellent service! Great guy.

We were pleased with the prompt service we received. Repairs were quick too. Thank you for a job well done.

We love the quality of service we receive from Tommy. He goes above and beyond to explain things I don’t understand.

Fast and reliable. Will use them again

My a/c stopped cooling. One of their techs came out and quickly identified the problem. A new part was ordered and other techs came out as soon as it came in. They were thorough, professional and took time to keep me updated on the progress. They were also respectful of my home, which I greatly appreciated. All in all a positive experience!

So here is our review of Cross H/Air; Nancy and I both agree on this: 514 E Rice Thomas, Ok. We have had 3 other Hvac companies out here that have looked at this old unit, ( 11 yr old Rudd H/P. ) and they all said it was toast. Cross said “Yes it is and needs replaced.” But they looked at it found a way to keep it working just a little longer. Is it fixed well Mmmm???? NO! ,,,, it needs replaced, but maybe now it will last long enough for us to get the funding to do so. So take your chances with the others, but know this; “”” If you really want, or in our case “Need” to have your Heat & A/C worked on, Cross Heating & Air should be your “”ONLY “” Choice. “”” Again we THANK YOU so very much! Don't waste your money or time. Call Cross! Nancy Ware & Randy

My AC stopped working Tuesday afternoon and when a call was placed to them, a technician Tom came to my house within the hour. When called again the next morning, Tom came back and an order was placed for replacement part and installed the next morning..I am grateful for all work done so promptly and professional!

Called at night for an early morning appointment and was given exceptional service. Tom showed up on time and provided great service. Got my unit fixed in no time. I’ve known Corey for a long time and he and his team have never disappointed me.

Very grateful these guys came out! I called late yesterday evening after failing to find anyone to service our area and they got us in quickly and were very professional! Not to mention it’s Saturday and they drove about an hour just to help us out. Even let us know we definitely have central heat which we went without this winter. Definitely will be going back!

They actually fix your unit instead of pushing a new one on you. Tom is a fantastic technician.

Heat pump went out due to lighting and Cross was quick to diagnose and replace the entire unit the next day. Thanks to Dan for installing the unit on the first 90 degree day in Oklahoma this year. Highly recommend.

They have went above and beyond everytime contacted! I just got my gas turned on and was told I needed to have a HVAC tech look at my furnace. They came right after contacted and were able to tell us what was needed not only that but they worked with us and got it installed within a couple days. Service was great and I'm so glad that they were able to get our furnace back and running right before a storm came in!! Definitely will be going back!!

Fast knowledgeable service. Very pleased with this business!!

I have nothing but great thing to say about cross heating and air!!!! He was very Professional, Quick to respond and fixed wat was wrong!! I will not b using no one else but cross heating and air and I have told my whole family and friends to use him...

Top notch service. Always comes as soon as possible to help us out. Just installed new unit - extremely pleased with service.

These guys did amazing work. They got us in ASAP and worked hard and fast. I had concerns about my house’s setup, which they addressed without question. They ran new lines as a preventative against future problems, and made sure everything was 100% before they wrapped up. I would recommend Cross to anyone.

Great service! Friendly and always available same day.

Called to get my Mom's a.c. worked on as it had suddenly, after normal hours, stopped blowing cold air. He was fast and reliable and excellent customer service! Would refer his business to anyone anytime!

We called Cross Heating & Air fairly late in the evening when our office A/C suddenly stopped working. Not only did they come out promptly the following day, they were able to diagnose the problems and repair the unit during the same visit. As an oil and gas company, we're unfortunately used to being taken advantage of by most of the areas service providers, but we were shocked to see how inexpensive our bill with Cross was. Excellent work at a fair price in a reasonable time, we couldn't ask for more.